Questions and Answers

Yes! All certifications and instructors are American Heart Association certified.

Cards are provided to you the Day of Class!

REFUNDS: There are NO REFUNDS for classes and books that were purchased and scheduled.

RESCHEDULING: You may reschedule a class, if necessary, by emailing [email protected] with that request before your scheduled class. If we do not receive a request from you prior to your class, we do not offer a refund and you may not reschedule. If you do not pass the course, we will allow you to study the materials and reschedule for a future class. We allow this as a courtesy one time only. If you are not successful on the second try, you will have to purchase the class again.

*Skills Check Policy: If you fail to show up for a scheduled skills check you will be charged a $50 instructor fee in order to reschedule.

REPLACEMENT CARDS: If you lose your card after class, there is a $20 replacement cost. If you purchased card insurance, you are eligible for up to 2 FREE replacement cards. To request a replacement card simply email us at [email protected]

BLS, ACLS, PALS and HeartSaver CPR and First Aid.

All courses are located at CPR Kansas City, 7600 W. 110th St., Suite 204, Overland Park, KS 66210.